Last Updated: July 2026
At SVMK Limited we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or engage with our engineering consultancy services.
We may collect personal information that you voluntarily provide to us through contact forms, email communications, telephone conversations, project enquiries, and other interactions with our business. This information may include your name, company name, job title, email address, phone number, project details, and any additional information you choose to share.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, and website usage statistics. We only collect information that is relevant, necessary, and appropriate for delivering our services and maintaining effective communication with clients and prospective clients.
We use your personal information for legitimate business purposes, including:
Responding to enquiries and requests.
Providing engineering consultancy and professional services.
Preparing proposals, quotations, and project documentation.
Managing client relationships and ongoing projects.
Improving our website, services, and user experience.
Communicating relevant updates and business information.
Complying with legal, regulatory, and contractual obligations.
We process personal information fairly, lawfully, and transparently, and only for purposes that individuals would reasonably expect.
Where required under applicable data protection laws, we process personal data on one or more of the following legal bases:
Your consent.
Performance of a contract or pre-contractual request.
Compliance with legal obligations.
Legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
We regularly review our data processing activities to ensure they remain appropriate, necessary, and compliant with applicable regulations.
We take the security of personal information seriously and implement appropriate technical and organisational measures to protect data against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
Access to personal information is restricted to authorised personnel who require it for legitimate business purposes. Our systems, devices, and records are protected through secure access controls, password protection, and other reasonable security measures. We continually review and improve our security practices to safeguard the information entrusted to us.
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyse website performance.
Cookies help us understand how visitors interact with our website, allowing us to improve content, navigation, and overall usability. You may choose to disable cookies through your browser settings; however, certain features of the website may not function correctly if cookies are disabled.
We do not sell, rent, or trade personal information to third parties.
Personal information may be shared with trusted service providers, consultants, contractors, or technology partners where necessary to support the delivery of our services or operation of our website. Any such sharing is carried out responsibly and subject to appropriate confidentiality and data protection obligations.
We may also disclose information where required by law, regulation, court order, or other legal process.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable legal and regulatory requirements.
Subject to applicable data protection laws, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Request the transfer of your data to another provider.
Withdraw consent where processing is based on consent.
Lodge a complaint with the relevant data protection authority.
We are committed to responding to privacy-related requests in a timely and transparent manner.
Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices, security measures, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
If you have any questions regarding this Privacy Policy, your personal information, or how your data is processed, please contact us:
SVMK Limited
Email: info@svmk.co.uk
Website: www.svmk.co.uk
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings. Any updates will be posted on this page together with the revised “Last Updated” date.
We encourage users to review this Privacy Policy periodically to remain informed about how we protect and manage personal information.
